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Customer Service Training
Duration
35 Mins
About the Course
The online Customer Service Training course aims to help users provide high-quality customer service by offering them best-practice techniques when it comes to interacting with customers. This online course can be completed in as little as 35 minutes and provides the user with a printable certificate upon completion.
Sections
1. What is good customer service?
2. Communicating with your customer
3. Handling Customer Complaints
4. Room for improvement
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