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Sector: Retail Environment & Facilities Maintenance

ICES Electrical & Maintenance Limited

98% Health & Safety Compliance

Client(s): ICES Electrical & Maintenance Limited & Dunelm (Retail Partner)

Sector: Retail Environment & Facilities Maintenance Services Provided: Comprehensive Site Auditing, Risk Assessment Management, Real-Time Compliance Monitoring, Collaborative Implementation

2025-02-13.webp

01

The Challenge

The successful operation of a dynamic retail environment, such as the busy Dunelm site in Bracknell, necessitates continuous and meticulous Health & Safety management. For the project team led by ICES Electrical & Maintenance, the challenge was two-fold: not only ensuring seamless, ongoing safety compliance in a high-traffic setting, but also preparing the site to achieve an outstanding compliance rating during a critical upcoming audit. This demanded proactive planning, rigorous documentation updates, and a proven, hands-on methodology to resolve potential gaps before inspection.

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02

The BSC Solution

Berkshire Safety Consultants (BSC) engaged with the ICES and Dunelm project teams, providing tailored, hands-on support designed to streamline H&S procedures and deliver exceptional audit results. Our comprehensive solution included:

  1. We executed full site checks and an in-depth Gap Analysis to identify and immediately resolve areas of non-compliance or risk.

  2. We oversaw the vital update of Risk Assessments and Method Statements (RAMS), ensuring all documentation met the latest legal and industry standards.

  3. Proactive, real-time compliance monitoring was conducted through regular site visits, ensuring procedures were effectively implemented on the ground.

  4. Collaborative Planning: We worked in close collaboration with the client project team, ensuring a smooth and effective implementation of all necessary safety measures and cultural changes.

This personalised, hands-on approach ensured the project team was fully prepared and compliant across all operational facets.

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03

The Impact

The close teamwork and proactive management approach delivered a significant, measurable success:

  • 98% Compliance Score Achieved: The Bracknell site attained an impressive 98% Health & Safety compliance score during the recent official audit, demonstrating the effectiveness of the implemented systems.

  • The outcome provides ICES and Dunelm with high confidence in the resilience and maturity of their H&S management system in a high-pressure environment.

  • The exceptional score is a clear testament to how well proactive H&S management and close collaboration work in dynamic retail and maintenance settings.

  • Seamless Operation: Compliance was achieved without disrupting the ongoing daily operations of the busy retail site.

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Achieving a 98% compliance score is a fantastic result. It underscores the value of having a proactive H&S partner like BSC, who embedded themselves with our project team to ensure every detail was covered before the audit.

CEO

ICES Electrical & Maintenance Limited

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